Caseworkers Fear For Their Safety

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LANSING, Mich. — Michigan caseworkers who deal with food stamps and other aid programs say they have never been so overwhelmed — or so worried about their safety.

Some clients have begun taking their anger out on the very people who are offering help.

One frustrated client hurled a piece of concrete through the window of a welfare agency. Another threw her car keys at a worker before being escorted away.

The dismal economy has caused record demand for food assistance and public health care, forcing impoverished clients to wait hours for help in crowded office buildings. To make matters worse, a troublesome new computer system is also causing delays.

The state says it is short 700 full-time field workers. It will be tough to bring in reinforcements given Michigan’s budget problems.

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